Return policy
Our goal is to make sure all of our customers are 100% satisfied. If you’re not happy with your Tri-tennis® purchase, you may return it within 30 days of the order date for a full refund.
RETURNS
To initiate your return, please email us at info@Tri-tennis.com.
Our standard return policy lasts 30 days. If 30 days have gone by since your purchase, we typically can’t offer a refund or exchange.
REFUNDS (IF APPLICABLE)
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS (IF APPLICABLE)
It may take some time before your refund is officially posted.
If you’ve not received your refund within 2 weeks after you received the return confirmation, please contact us at info@Tri-tennis.com.
EXCHANGES (IF APPLICABLE)
We only replace items within 30 days if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at info@Tri-tennis.com and return your item to:
Tri-tennis® - RETURNS
Erasmusstraat 15
NL-5216 HM 's-Hertogenbosch
THE NETHERLANDS
SHIPPING
To return your product, you should mail your product to:
Tri-tennis® - RETURNS
Erasmusstraat 15
NL-5216 HM 's-Hertogenbosch
THE NETHERLANDS
You will be responsible for paying for your own shipping costs & full risk for returning your item. Shipping costs are non-refundable.
Upon request, we may be able to provide a prepaid return shipping label, and deduct the cost from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
RETURNS
To initiate your return, please email us at info@Tri-tennis.com.
Our standard return policy lasts 30 days. If 30 days have gone by since your purchase, we typically can’t offer a refund or exchange.
REFUNDS (IF APPLICABLE)
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS (IF APPLICABLE)
It may take some time before your refund is officially posted.
If you’ve not received your refund within 2 weeks after you received the return confirmation, please contact us at info@Tri-tennis.com.
EXCHANGES (IF APPLICABLE)
We only replace items within 30 days if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at info@Tri-tennis.com and return your item to:
Tri-tennis® - RETURNS
Erasmusstraat 15
NL-5216 HM 's-Hertogenbosch
THE NETHERLANDS
SHIPPING
To return your product, you should mail your product to:
Tri-tennis® - RETURNS
Erasmusstraat 15
NL-5216 HM 's-Hertogenbosch
THE NETHERLANDS
You will be responsible for paying for your own shipping costs & full risk for returning your item. Shipping costs are non-refundable.
Upon request, we may be able to provide a prepaid return shipping label, and deduct the cost from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.